It's always the quiet ones

Analyzing Effective Leaders: Why Extraverts Are Not Always the Most Successful Bosses summarizes some of the research by Wharton professor Adam Grant which asks, which type of person is the most effective leader, an introvert or an extravert?

According to the article, it depends on the group the person is leading: introverts do better with a proactive team that needs someone to listen and act on their ideas, whereas as extraverts do better with a less proactive team, firing them up and motivating them.

What I also found interesting was the bias against introverted people as leaders:

Given these conclusions, why does the popular view persist that extraverts are better leaders across the board? The authors point to several possible reasons: One is that extraverts are often perceived as more effective because of a "halo effect." "This may occur because extraverted leaders match the prototypes of charismatic leaders that dominate both [Western and Eastern cultures] and are especially prevalent in business," they write. One online survey of 1,500 senior leaders earning at least six-figure salaries found that 65% actually saw introversion as a negative quality in terms of leadership.

It is also possible that an introverted person could believe that they would not make a great leader because they believe the bias and may not actively seek out opportunities for advancement. If you are an introvert with this belief, reading this article and some of the associated research may help to conquer your self-defeating beliefs.

Fallacies about promotions

HBR Magazine has an article about career development fallacies. The author looked at the CVs of approximately 1000 executives to determine how executives get ahead. She found there were four fallacies about career advancement:

• Job hoppers can hop their way into a promotion; instead stability with a company and internal promotion seem to lead up the ladder;
• Move up the ladder; instead lateral moves can offer more exposure to senior management and then into a promotion;
• A big company will lead to big moves. We have this problem in the career center: students are convinced they need to work for the Big 4 or the Big Ten or the Ivies, instead of thinking about how they will stand out better amongst a smaller pool;
• Switching industries will hold back your career; instead think how you can bring a fresh perspective. The example about salary is a little fishy, since it means some industries are bargain shopping for managers in other industries.

I have one quibble with this article: I do not know one career counsellor who advises flagrant job hopping, or even tentative bunny hopping, as a way to get ahead in a career. Most counsellors are talking risk takers away from frequent jumps based on brief infatuations with other companies or perceived slights that the job seeker takes as a sign to jump ship, instead of a sign to learn to work problems out.

However, the advice is good for career planners: stay steady, make your choices based on what you want to do and know that sometimes small can become big.

I'm your boss

There are a few library school students who have gone to library school with the intention of snagging a promotion. When they get it, if it is at the same the library they have worked at throughout school, they will become the boss of their former friends. Leila's House of Corrections has some suggestions on how to manage this new situation.


Also check out the House of Corrections video on eye contact. It gives me a chuckle but it is so helpful for interviews and customer service.