Thursday, February 14, 2008

My feedback is "you suck!"

Tell me about a time when you worked with a colleague who usually gave negative feedback or no feedback for your performance.

Additionally, the interviewer may ask about an overly critical supervisor, or a person who usually corrected you in public. The interviewer wants to know how you deal, not only with stressful co-workers, but also with clients or students who don't have time to fill out evaluation forms or who may tell you flat-out that they hate the job you do and don't want to spend their tax dollars on you doing it (ask a person who's had a book challenge and get back to me, if you don't think people are that rude).

Your answer should show your resiliency by rebounding from negative feedback, how you deal with complaints--diplomatically--and that you can keep a battery-pack full of good comments to get you through the lean times. This is also a BDI question, so you need to come up with an example from the first two--negative feedback or complaint from a customer--to answer the question properly.

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